Cardiff presents Mary with her most difficult challenge to date. Kelvin Evans, owner of a boutique and bar called Floyds, has very firm ideas about the retail business. Run by his partner Sharon Hunt, Floyds sells cheap end-of-line clothes and tacky accessories. The women of Cardiff are giving Floyds a wide berth, but Kelvin cannot understand why. Not one to mince her words, Mary lays it on the line and tempers flare.