Graham is preparing for HELP's annual flag day but his plans go pear-shaped when a rival charity wants to hold an emergency appeal for the flood victims of a tsunami. Everyone thinks the flag day should be postponed. Everyone, except Graham. And as he's the boss, his staff are obliged to obey He has booked the local shopping centre, which is were the emergency appeal helpers will be stationed, and he is prepared to fight to the finish. Meanwhile, there are helpers to recruit, and not one of them meets his exacting requirements. In the shop, Margaret and Joan are delighted to discover a vibrating back massager amongst the donations—and can't understand why their customers are giving them such funny looks.