Phil travels to north Leeds, where Emma and Lee Fozard are in desperate need of his property expertise. A couple with three young boys, Emma and Lee have outgrown their current home and dream of moving to pastures new. But this three-bed semi is in trouble. After eight months on the market and 18 viewings, there have been no offers on it. Emma and Lee are worn out. Unfortunately, so is the house. While the family are out for the day, Secret Agent Spencer has a snoop around, discovering threadbare carpets, dog-eaten doors and a topsy-turvy garden that all the viewers have turned their noses up at. After confronting Emma and Lee with his cheekily rewritten property particulars, Phil gives the family advice on how to get their home ready for his open viewing in one week's time. But not everyone is impressed with his plans. Phil also works with buyers Jonathan and Anna, a young couple looking for a new home in order to start a family.