Phil visits Billericay in Essex, where Julie and her four sons are struggling to keep up with their demanding home Secret Agent Phil takes a look around while the family are out, and discovers a health hazard in the kitchen, a terrible toilet, beaten up bedrooms and a garden that all potential buyers have turned their noses up at. He gives the family advice on how to get their home ready for his open viewing two weeks later. But getting the house ready is going to be a job that pushes the family to their limits...